Need timely support after an incident? Call (470) 816-1998 or use the response request form below. If anyone is in immediate danger, call 911. This is not a 24-hour emergency line.
When something happens to your team, the emotional aftermath needs a response plan too.
I help leaders respond to the emotional impact of a critical incident with sound judgment, clear communication, and trauma-informed support for the people affected.
Call for Support | Request a Response Consultation
Support for the hours and days after a difficult event
A death, suicide, workplace accident, violence, medical crisis, public conflict, or other high-impact event can destabilize a team quickly. People may be shocked, distracted, angry, numb, frightened, grieving, or unsure how to return to work. Leaders are often affected too, even while everyone is looking to them for direction.
Critical incident response is not a one-size-fits-all group debriefing. I begin by understanding what happened, who was affected, what risks or operational pressures are present, and what kind of response is likely to help rather than create additional strain.
What response may include
- Rapid consultation with the owner, executive, HR leader, practice manager, or other decision-maker
- Guidance on immediate communication, psychological safety, and practical next steps
- A leadership stabilization session before the broader team response when appropriate
- Virtual or select on-site team stabilization and psychoeducation
- Smaller-group or individual clinical support when appropriate, authorized, and clearly contracted
- Referral guidance for employees who need a different or higher level of care
- A follow-up check-in to reassess needs and support recovery
My response process
1: Initial call
We clarify what occurred, when it occurred, who was directly and indirectly affected, immediate safety concerns, what the organization has already communicated, and what support is currently available.
2: Response plan
I recommend the least intrusive response likely to be helpful. That may include leadership consultation, a voluntary team session, smaller-group support, resource guidance, or a staged response. Not every incident needs every service.
3: Stabilization and support
Sessions focus on immediate stabilization, understandable reactions, practical regulation, connection, and next steps. No employee is pressured to disclose personal details or process the event publicly.
4: Follow-up
We reconnect after the initial response to identify ongoing concerns, determine whether additional support is indicated, and help leadership avoid treating normal reactions as pathology while still recognizing signs that warrant referral.
Built for high-stress professional teams
My primary focus is veterinary and healthcare organizations—settings where exposure to death, suffering, moral distress, conflict, and relentless responsibility can accumulate long before a single incident occurs. I also work with other businesses and professional teams when the circumstances and scope are a good fit.
Why leaders call Emotional Acuity
- More than 20 years of trauma-focused clinical experience
- EMDR training and specialized preparation in early and group trauma intervention
- Certified First Responder Counselor
- A calm, direct approach that respects both people and operations
- No forced emotional disclosure, generic scripts, or promise that one session resolves every impact
Important scope note
Critical incident consultation, organizational guidance, psychoeducation, and psychotherapy are not interchangeable services. The scope, location, participant consent, confidentiality, records, and clinical responsibilities are clarified before services begin. Clinical treatment is provided only where legally authorized and under a separate clinical agreement when appropriate.
For referral partners
I welcome relationships with employment attorneys, veterinary and medical consultants, insurers, HR professionals, professional associations, and others who may be contacted when an organization is navigating a difficult event. You can refer a leader directly or contact me to discuss whether the situation appears to fit my services without sharing confidential participant information.
You do not need to know exactly what service to request. Call or send a brief, non-confidential description of the situation, and I will help you determine the next appropriate step.
Call (470) 816-1998 | Request Critical Incident Support
