Need timely support after an incident? Call (470) 816-1998 or use the response request form below. If anyone is in immediate danger, call 911. This is not a 24-hour emergency line.
When something happens to your team, supporting the emotional aftermath is part of the response.
I help leaders respond to the emotional impact of a critical incident with sound judgment, clear communication, and trauma-informed support for the people affected.
Virtual clinical CIR: Georgia, Florida, and South Carolina
In-person clinical CIR: Georgia (more states to be added soon)
Call for Support | Request a Response Consultation
Support for the hours and days after a difficult event
A death, suicide, workplace accident, violence, medical crisis, public conflict, or other high-impact event can destabilize a team quickly. People may be shocked, distracted, angry, numb, frightened, grieving, or unsure how to return to work. Leaders are often affected too, even while everyone is looking to them for direction.
Critical incident response is not a one-size-fits-all group debriefing. I begin by understanding what happened, who was affected, what risks or operational pressures are present, and what kind of response is likely to help rather than create additional strain.
When one employee is affected
Not every critical incident affects an entire team.
When a single employee has been significantly impacted by a work-related event—such as an assault or threat, traumatic patient interaction, unexpected death, adverse outcome, disturbing case, or other acute incident—employer-sponsored individual critical incident support may be appropriate.
This service provides timely, confidential telehealth support focused on stabilization, understanding immediate trauma reactions, practical regulation, and determining appropriate next steps. It is intended as an early response to a recent workplace incident rather than ongoing psychotherapy.
The organization arranges and funds the response while the employee’s clinical participation remains confidential within the limits of applicable law and the service agreement.
What response may include
- Rapid consultation with the owner, executive, HR leader, practice manager, or other decision-maker
- Guidance on immediate communication, psychological safety, and practical next steps
- A leadership stabilization session before the broader team response when appropriate
- Virtual or on-site team stabilization and psychoeducation
- Employer-sponsored individual clinical support when one employee has been significantly affected by the incident
- Referral guidance for employees who need a different or higher level of care
- A follow-up check-in to reassess needs and support recovery
My response process
1: Initial call
We clarify what occurred, when it occurred, who was directly and indirectly affected, immediate safety concerns, what the organization has already communicated, and what support is currently available.
2: Response plan
I recommend the least intrusive response likely to be helpful. Depending on the circumstances, that may involve leadership consultation, employer-sponsored individual support, a voluntary team session, smaller-group support, resource guidance, or a combination of these approaches.
3: Stabilization and support
Sessions focus on immediate stabilization, understandable reactions, practical regulation, connection, and next steps. No employee is pressured to disclose personal details or process the event publicly.
4: Follow-up
We reconnect after the initial response to identify ongoing concerns, determine whether additional support is indicated, and help leadership avoid treating normal reactions as pathology while still recognizing signs that warrant referral.
Built for high-stress professional teams
My primary focus is veterinary and healthcare organizations—settings where exposure to death, suffering, moral distress, conflict, and relentless responsibility can accumulate long before a single incident occurs. I also work with other businesses and professional teams when the circumstances and scope are a good fit.
Why leaders call Emotional Acuity
- More than 20 years of trauma-focused clinical experience
- EMDR training and specialized preparation in early and group trauma intervention
- Certified First Responder Counselor
- A calm, direct approach that respects both people and operations
- No forced emotional disclosure, generic scripts, or promise that one session resolves every impact
Important scope note
Critical incident consultation, organizational guidance, psychoeducation, and psychotherapy are not interchangeable services. The scope, location, participant consent, confidentiality, records, and clinical responsibilities are clarified before services begin. Clinical treatment is provided only in states where I am licensed and under a separate clinical agreement when appropriate.
For referral partners
I welcome relationships with employment attorneys, veterinary and medical consultants, insurers, HR professionals, professional associations, and others who may be contacted when an organization is navigating a difficult event. You can refer a leader directly or contact me to discuss whether the situation appears to fit my services without sharing confidential participant information.
You do not need to know exactly what service to request. Call or send a brief description of the situation, and I will help you determine the next appropriate step.
Call (470) 816-1998 | Request Critical Incident Support
